Reopening with Covid-19 From 14th May 2020*
To protect you and myself whilst I am grooming your dog I have put the following procedures in place to keep us safe.
Anybody self isolating, classed as vulnerable or showing any symptoms, MUST NOT under any circumstance attend a grooming appointment.
All clients must follow hygiene procedures put in place to minimise cross contamination (2 meter distance, wearing gloves or using sanitiser, masks if desired).
Come through the side entrance as per usual. The handle will be disinfected between each customer and there will be hand sanitiser ready if needed.
I will have a hook system installed outside the studio which the dog must be secured to with the washable slip lead provided. Clients responsible for safely securing their own dog, when dropping off via hook up system. All harnesses/collars and leads must be removed and taken away.
You must pick up and collect your dog at the stated time. If you are early please wait in your car until your allotted time. Only one client is permitted on the premises at a time. Times are purposely staggered to ensure this. Any dogs arriving late may have to be re-booked and a late fee will apply to cover loss of earnings. Late collection of dogs will be charge a sitting fee as this may result in the next client having to be postponed or even cancelled.
I will be wearing wipeable clothing and deep cleaning between each and every dog. This includes using UV sterilisation for equipment used and using pet safe sanitiser on any surface used. This takes around 30 minutes.
I will collect the dog from the hook up system & place them straight into the bath & clean them thoroughly. The dog is then dried and groomed as normal within allotted time. Finally, they are sprayed with Leucillin (pet friendly, antiviral, antibacterial spray) and then placed back onto the hook system just before collection ready for pick up.
Matted Dogs (heavily knotted)
During the first few months of reopening, I will not be dematting ANY dogs. I have to keep very strict time slots and do not have extra time for dematting which takes 1-2 hours extra per dog. Should you wish to keep your dogs coat fluffy, ensure you are brushing well at home. If they do come in matted, they will simply be shaved short for the coat to start again and to make the dog conformable. This is the quickest and safest way to ensure you dogs coat is knot free. There are no if's or buts on this measure. Dogs requiring extensive extra work may have to come back for further appointments.
It is the clients responsibility to ensure their dog is fit & healthy & must notify me of any issues prior to their appointment. Grooming may expose underlying skin or health problems that I cannot be held liable for.
I am currently not accepting cash payments. I have the following payment options: card (contactless works up to £50 via phone), bank transfer or Bacs, payment invoice via text or email
My making an appointment you agree to standard terms & conditions and new Covid-19 procedures.
Thank you for all your understanding, support and cooperation during these uncertain times. I look forward to seeing all your dogs as soon as I can! If you have any questions or concerns, please feel free to contact me
Studio & hook-up system
Entrance with sanitiser in basket
*Subject to following & adhering UK Government guidelines. Updated 11/05/2020